Shipping & Returns

Shipping

Orders will be dispatched within 1-3 business days.

Shipping within Canada:

Large art prints are shipped rolled in a protective tube using Canada Post Expedited Parcel with a tracking number, small prints are shipped in a rigid mailer. Cards and stickers are sent in a protective mailer using Canada Post Letter Mail, no tracking number is provided.

Please note that delivery times are estimates from Canada Post and out of our control.

Shipping to the US:

Art prints are shipped rolled in a protective tube using Canada Post Small Packet Air Mail, no tracking number is provided, small prints are shipped in a rigid mailer. Cards and stickers are sent in a protective mailer using Canada Post Letter Mail, no tracking number is provided.

Returns

If, for any reason, you are not happy with your purchase, please get in touch immediately by contacting:

bess@besscallard.ca

If your item arrives damaged, please get in touch by email and if possible please provide images of the damage. We will try to replace your item as quickly as possible.

Email bess@besscallard.ca if you have any other questions.

Thank you!