Shipping

Dispatch times:

Prints will be dispatched within 1-3 business days from Edmonton, Canada.

Shipping within Canada:

Prints ship rolled in a cardboard tube/box via Canada Post Regular Parcel Mail. Shipping times vary by province but are generally within 7 business days. Tracking number provided.

Shipping within the US:

Prints ship rolled in a cardboard tube/box via Canada Post Small Packet USA Air Mail. Shipping times vary by state but are generally within 5-8 business days. No tracking number is provided.

Shipping Upgrade: Prints can be shipped via Canada Post Tracked Packet USA (+ $12 CAD). Delivery time is within 7 business days and a tracking number is provided. To upgrade your shipping to the US please email me prior to placing your order.

Shipping to the Rest of the World:

Prints ship rolled in a cardboard tube/box via Canada Post Small Packet Int’l Air Mail. Shipping times vary by country but are generally within 6-10 business days. No tracking number provided.

Shipping Upgrade: Prints can be shipped via Canada Post Tracked Packet Int’l (+ $32 CAD). Delivery time is within 8 business days and a tracking number is provided. To upgrade your shipping to the US please email me prior to placing your order.

Any duties or import taxes on orders being shipped internationally are the responsibility of the customer to pay.

Returns

If you are unhappy with your print for any reason, please get in touch as soon as possible: bess@besscallard.ca

If your print has been damaged in transit, please send photos of the damage if possible. We will do our best to replace your item in a timely manner.

Please note that we do not refund original shipping costs and return shipping must be paid by the customer.